Frequently Asked Questions
Everything you need to know about your MOEFLAVOR orders and products.
What is the processing time for international orders?
Most orders are processed within 3-5 business days. Once shipped, international delivery typically takes 7-14 business days depending on the destination and customs clearance.
Do you offer worldwide shipping?
Yes, MOEFLAVOR INTL ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How do I ensure I choose the correct size?
Each product page includes a detailed size chart. We recommend measuring yourself and comparing your results to our guide, as sizing can vary between different collections and styles.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, certain items like intimate apparel may be final sale.
Are customs duties and taxes included in the price?
For international orders, customs duties and import taxes are the responsibility of the customer and are collected by the carrier at the time of delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Afterpay and Klarna for eligible regions.